This Privacy Policy was last updated on 25 May 2018
Please read this page carefully before you start to use this site. If you do not wish to be bound by this Privacy Policy then you should not access this site.
This policy describes what happens to any personal data provided by you or collected from or about you. It applies to all data processing activities of Devasom Resorts, comprising Devasom Global Company, Limited as well as its affiliates, subsidiaries and related entities (“Devasom”), and, where permitted by law, by using this website or any website of Devasom, you expressly agree and accept the terms of this Privacy Policy.
Personal Data refers to all personally identifiable information collected and recorded about an individual. We may collect the following Personal Data:
We limit the information collected in relation to children under 18 years to their name, nationality, and date of birth, which can only be supplied to us by an adult. We kindly request that parent ensure that children do not send us any Personal Data without parental consent, and if such information was sent, please get in touch with us and we will delete such information.
Sometimes, we receive information about you from third parties. In particular, we may receive information about you from travel agents, tour operators and destination management companies whom you have direct contact. The information we collect from such third parties include your contact information and information related to your travel profile.
Personal Data may be requested or generated in different circumstances, including (but not limited to) the following:
We use your Personal Data for the following purposes:
If you do not provide certain information to us, we will be unable to provide you with our products or services. In cases where providing some personal information is optional, we’ll make this clear.
We will define retention period of your Personal Data based on the following criteria:
We rely on the following legal bases to process your personal data:
We may share Personal Data with the following third parties for the purposes listed above:
Devasom Resorts also reserve the right to transmit any personal data in the event of sale or transmission of part or all of the company or respective assets. In any case of transmission of personal data to third parties, we will comply with our legal obligations under the applicable laws.
Our site may contain links to other websites belonging to third parties. We do not control the privacy practices of these other websites. You should therefore make sure when you leave our site that you have read that website’s Privacy Notice.
As a hospitality company, we may transfer your Personal Data across multiple jurisdictions, insofar as reasonably necessary for the purposes, and in accordance with this Privacy Policy, your Personal Data may be transferred to the following locations:
Where Personal Data is transferred to a country with lower level of data protection as that provided by the country in which the information was collected, Devasom Resorts will take all reasonable steps to implement appropriate safeguards (e.g. using approved contractual agreements, codes of conduct, etc.) and procedures to keep your Personal Data secure and confidential.
Devasom Resorts have implemented the necessary technical and organizational measures, in compliance with legal requirements, with the aim of protecting the Personal Data, ensuring confidentiality in accordance with the principles laid in this policy.
Whenever information is requested on credit cards, this communication is made via secure SSL (Secure Sockets Layer) lines, when you are using a browser which allows SSL, such as Microsoft Internet Explorer or Google Chrome.
Under certain circumstances, you have rights under data protection laws in relation to your Personal Data. To exercise any of the following rights please submit a request to the address indicated below:
Where permitted by applicable law, you also have the right to lodge a complaint with a competent data protection supervisory authority.
You may access, correct, add to, update or delete your personal data by contacting us via email: marketing@devasom.com, Such requests will be dealt with as quickly as possible. Please note that we may request a copy of a valid identification document to confirm your identity, before making any changes.
If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed or receive any other communication from us, please follow the unsubscribe link in the relevant communication. Even after you opt-out or update your marketing preferences, we may still contact you for transactional or informational purposes. These include, for example, customer service issues, surveys, or any questions regarding a specific reservation.
We may change this Privacy Policy from time to time, in order to reflect changes in the law and/or our privacy practices. You can tell when this privacy policy was last updated by looking at the date at the top of the privacy policy. The changes will apply to the use of the site after such notice. Where permitted by law, if you use the site after the date on which the changes come into effect, you will be deemed to have accepted the new Privacy Notice.
Contact Us
Should you have any queries about this Privacy Policy, or exercise your rights please contact us:
marketing@devasom.com
Devasom Global Company, Limited
80 Moo 3 Khuk Khak Beach Road, Khao Lak, Takuapa
Phang Nga 82220, Thailand
Please note that the Website may contain typographical errors or other inaccuracies.
To the fullest extent permissible by applicable law, We do not make any express or implied warranties, representations or endorsements whatsoever with regard to the Website or any information, service or product provided through the Website.
To the fullest extent permitted by applicable law, We accept no liability for any loss or damage of any nature whatsoever and howsoever arising out of or in connection with the viewing, use or performance of the Website or its contents whether due to inaccuracy, error, omission or any other cause and whether on the part of Devasom or our employees, agents or any other person or entity.
You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Website and is compatible with the Website.
We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of the Website, the content or services or products available through it, including your access to it.
Unless explicitly stated to the contrary, any new features including new content, our provision of new products or services, or resources shall be subject to these terms and conditions.
Our site uses cookies or similar technologies (collectively, “Cookies”). A “cookie” is a small file of letters and numbers that is sent to your computer by a website and automatically saved on your computer by your web browser (e.g. “Internet Explorer”). Each time you request a page from the website, your web browser sends this cookie back to the website server.
Performance Cookies | These cookies collect information about how visitors use our website, so that we can continually improve our website. |
Functionality Cookies | These cookies allow our website to remember choices users make (such as user name, or the region users are in) and provide enhanced, more personal features. These cookies can also be used to remember changes users have made to text size, fonts and other parts of web pages that users can customise. We use a “physical” cookie (file) for the booking bar to store data such as the number of guests and the dates, so that users get their parameters pre-populated in the booking bar when they navigate from one page to another. We also use cookies for other functionalities including:
|
Social Media Cookies | These cookies are used when users share information using social media accounts. The cookies we use include Facebook’s and Vimeo’s pixels. |
Advertising Cookies | These cookies collect information about your browsing habits to deliver advertising to you that is relevant to you and your interests. The cookies we use include Google Ad Services, Facebook, Adwords. |
We may also use the information collected from our use of cookies to estimate our audience size, analyze trends and general usage patterns of our site, optimize our site, and for other research and marketing purposes. This is statistical information and does not identify any individual.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. You should note that some cookies may be necessary to provide you with some features offered on the Site, so any deletion of them may adversely impact how the Site functions to you.
You are not obliged to accept cookies. If you wish, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to refuse to receive or send all cookies. The website www.allaboutcookies.org (run by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users.
By using our site without disabling cookies via your browser settings you are consenting to our use of cookies and similar technologies as described in this notice.
Please note that our advertisers and third party partners may also use cookies. These parties may use so-called “third party” cookies so that they can track your response to their adverts and/or identify you on any other website that you visit which also contains their adverts. Please refer to their Privacy Notice for further details.
More information on cookies and similar technologies is available at the website www.allaboutcookies.org